Council – Services & Rates

Council and rates


You can find out the latest rates information by searching a property address on the Auckland Council website: Rates finder

Rates fees and other information can be found here:

Rates fees & other information

Reporting a problem to the Council

The Auckland Council operates a which provides a professional and friendly first point of phone contact for council services which include issues or questions regarding any of the following:

There’s a range of ways to get in touch with Auckland Council so you can choose the method that is most convenient to you.

  • potholes
  • street lights
  • vegetation clearing
  • graffiti
  • damaged or missing items
  • blocked or leaking water pipes
  • rubbish or recycling issues

Contact Auckland Council online

To make a general enquiry or a request for service, to make a complaint, or for any other reason you may wish to contact them.

Phone Auckland Council:

  • (09) 301 0101

We are ready to help with your enquiries 7 days a week, 24 hours a day.

Phone Auckland Transport

  • (09) 355 3553

For enquiries about parking, footpaths, roads and public transport.

Phone Watercare Services

  • (09) 442 2222

For enquiries about water and wastewater services in Auckland.

Fax Auckland Council

  • (09) 301 0100

Visit Auckland Council

Visit our customer service centre information to find your nearest customer service centre, including opening hours and the range of services available.


Auckland Council
Private Bag 92300
Auckland 1142